Shrivra Blog | Articles On Events, Business, Marketings and More!
Shrivra #1 SAAS Solution Provider for Business
Shrivra Blog | Articles On Events, Business, Marketings and More!
Shrivra #1 SAAS Solution Provider for Business
For businesses, giving the best customer experience and generating ROI are important. Also, keeping the product cost-effective, giving quality services, and managing the customer’s flow without letting them wait is highly essential. Collectively, these efforts assure your business’s productivity. But, if you fail in customer satisfaction, then, get ready to face the consequences. The research …
The public sector has not been left behind in taking advantage of the tremendous developments that are occurring daily. These days, government facilities seek to do more than just provide services. They also make it a point to ensure that clients receive services on time and in a professional manner. However, public services are not …
It is obvious that how people perceive the brand impacts their shopping experience. Thus, affecting the overall consumer satisfaction. For example, no matter how reasonable the customer waiting time was, it will be all their perception that is gonna matter. Even before they enter the store, the customer’s encounter with the brand begins. As a …
Having a successful healthcare center was enough in the past. Patients nowadays, on the other hand, want high-quality, quick service. After all, retaining patients and gaining new customers is critical to any business’s success. Understanding patient experience in healthcare encompasses touchpoints, preferred communication routes, and so on. By focusing on all of these, you may …
Not to mention, the COVID-19 pandemic has emerged in the form of a third wave now, resulting in massive financial and social consequences. Although some industries are reopening and working securely, the epidemic has had an increased effect. This simply illustrates the importance of implementing vital relief strategies such as social distancing. Stats says it …
Queue management is a concept that has been around for a long time. Several businesses have already begun implementing digital queueing technology to keep lines moving and consumers away from frustration while waiting. The faster and more accurately you can handle your customers, the greater your productivity and profitability are. On the contrary, delayed checkout …
Without a doubt, queue management is one of those subjects enclosed by a lot of false and misleading information. Besides, while it may appear to many people to be a complex term, it is simple to understand when it comes to exploring the right tactics and stats about queue management. However, the most common question …
Being a retailer, your main goal is to acquire new customers and retain the existing ones. A retail store’s customer service is one of the most important business strategies to maximize store sales or fix any issues with the sales dips. Have you ever seen customers walking out of the stores after bad experiences? Ever …
Reducing customer wait times encourages them to come back and buy more. The customers expect everything at their convenience and within a short time frame in this digital world. More and more people are turning to online shopping. And the buy-now feature has made them impatient when it comes to online eCommerce purchasing. However, long …
As a business owner, you should always be looking for new opportunities to expand. Here, Digital signage is the most effective technique to increase business growth. Digital transformation has replaced all traditional marketing tactics such as prints, flyers, and radio commercials. Digital marketing approaches and tools such as social media advertising, SEO, and others are …
Everyone wants instant solutions and at their fingertips in today’s rapidly growing environment. Customers have become increasingly restless, especially in terms of retail services. This is because of rising online shopping demand and the facility of the ‘shop now’ option. Of course, time is a valuable asset, and no one can manage to spend it …
Undoubtedly, technology has changed the way banks serve their clients. People can use ATMs or make online transactions. However, some tasks necessitate a physical visit to the bank by the customer. For example, they need to get a demand draft or deposit a cheque. They may also need to go to the bank to receive …
Our idea of tailoring services to user’s perception of “what are their needs, when do they need them, and how do they need them” extends beyond the private sector. However, government organizations are not accustomed to offering quick consumer services and can benefit from the queuing system. Of course, everyone desires to be appreciated. Customers …
There are several blogs and articles available on the internet about what the queue management system is. For instance, its advantages, use cases, tutorials, drawbacks, and much more. However, many business owners continue to wonder, “How can my company make the most of the queueing system?” Of course, the business will ask this question as …
Social distancing had never been part of our livelihood until this COVID-19 pandemic began to create havoc. However, now we’ve grown accustomed to it and will have to continue obeying it for our safety. The global pandemic situation is increasingly worsening, necessitating precautionary steps such as social distancing and wearing masks. This presents the companies …
Improving customer experience has always been a challenge for businesses, but it has taken a notch higher since the lockdown. A Retail Gazette report reveals that customer satisfaction levels have been declining in the past five years and will only continue to go downhill, with customers stuck at home due to the coronavirus disease 2019 …
Are you an industry that has to deal with massive customer flow on a daily basis? Facing a decline in your customer retention rate because of long queues? Are you looking for something that can efficiently look after your customers standing in large messy queues? If your answer to all these questions is “yes”, we …
As more brands continuously adopt a wave of emerging technologies, consumers grow more impatient with businesses and expect them to provide immediate service. Surveys show that customers are only willing to wait for 14 minutes before being served, while 75% leave the business due to increased waiting times. While longer queue lines is a good …